All Cards Mysteriously Lost :(

[iancudorinmarian]

This would be the most logical explanation, though, you should've closed very very quickly for this to happen, did you install/delete/modifiy anything in your browser recently? (I don't know, but it might help)

I definitely remember that the first thing I did after logging on was check the Oracle.
Then I began building a new deck and made the discovery. So I don't think there was anything that quick about it.

I recently updated flash?
I'm not tech savvy enough to make anything of that though!

@Hazardus10 thanks for good wishes.

Well, me neither, I was just wondering if it may affect in some way. Maybe someone smart enough can tell us?

[zanzarino]

I might be able to help with these problems, but I really need your in-game username(s) first.

[UndeadSpider1990]

I might be able to help with these problems, but I really need your in-game username(s) first.

What what! Praise to Zanz! lol

My ign is UndeadSpider
No -1990 part.

Please save me oh mighty one!

[zanzarino]

It looks like some type of corrupted data was sent to the database by you or someone else that had your password.

Your deck contains card codes that do not exist in the game. The backup database goes back to June the 3rd, but your data was already gone there as well.

I'll try to repair what I can, please try to log in in an hour and I would also strongly suggest to pick a stronger password.

Update: all I could do was give you the amount of electrum an nymphs that a player statistically has after playing for as long as you did. You'll still have to gain your rare cards back but I guess this is better than re-starting from zero.

[TribalTrouble]

It looks like some type of corrupted data was sent to the database by you or someone else that had your password.

Your deck contains card codes that do not exist in the game. The backup database goes back to June the 3rd, but your data was already gone there as well.

I'll try to repair what I can, please try to log in in an hour and I would also strongly suggest to pick a stronger password.

Update: all I could do was give you the amount of electrum an nymphs that a player statistically has after playing for as long as you did. You'll still have to gain your rare cards back but I guess this is better than re-starting from zero.

Oh my... that's just scary. 

Thanks for taking such good care of him and for such a fast response Zanz!

[UndeadSpider1990]

Thanks so much Zanzarino! *edit* I've changed my password, too. Thanks

Thanks also to Higurashi for getting in touch on my behalf, and everyone else for your ideas and support

[Marsu]

Nice! Most of the stuff doesn't matter too much anyway, Nymphs & Marks are what really hurts losing.
Thanks for your work Zanz! Very much appreciated by the whole community.

Spider, may I ask how many Nymphs you got now?

[Higurashi]

Don't think you noticed this thread too, zanz, so I'll link it in this thread this time in an attempt to get you to notice: http://elementscommunity.org/forum/report-in-game-bugs/all-my-fire-cards-and-pillar-disapeared-over-night!-bug-hack-don't-know/