password, reset account help

[dorestes]

Hey everyone,

So I've been playing for a while now through Kongregate, racked up some 400 wins, got lots of upgraded cards. But hadn't linked accounts so far as I know. While I could always login through Kongregate, It wouldn't log me in to Elements using the username and password shown (said it was the wrong password), but nowhere did it have an option to email me a different password, and a search through my email shows nothing. So I created a new account, hoping I could sync my current kong account to the new Elements account. But when I created the new account, it reset even my Kong account, apparently. Now I have no way of logging into my old account because it keeps saying the password is wrong and I can't get the password emailed to me.

I didn't delete all my hard work, did I? Tell me that isn't the case...

[Gerberos]

This exact same thing happened to me. I sent an e-mail to game.elements@gmail.com two days ago and I'm still waiting for an answer.

Hi,

Thank you for your email, this is an automatically generated message.
The amount of emails we are receiving made it impossible to answer all
of them.

If you are looking for the official elements website, with the last
version and the pvp/highscore features, you can find it here:

http://www.elementsthegame.com

If you are writing about some other problem/suggestion our developers
will add every comment to our suggestions pool and everything is read
and considered while working on the new game versions.

That hit my inbox right after I sent the e-mail so things don't look bright for getting a password recovery. My e-mail will probably not even be read.