No more donation codes?

[igor135]

Hi guys!

After years of playing I finally had some spare cash to donate to Elements to help keep it going. I donated more than $5 but did not receive a reward code. It's not a big deal because I donated for the sake of keeping Elements alive rather than the code. I'm just wondering if the reward system was removed, only works for multiples of 5 or how it works overall so that next time I donate I can get the code too .

Thanks!

[antiaverage]

We don't have control over the in-game donation system. I'm sorry. We can only control the forum donation system.

[igor135]

Hmm, I see. Is there a forum section I can post to where someone who might have had  similar problem could give insight?

[Ryli]

I donated $30 about 2 months ago, and I had no problem with receiving my code at that time.

[igor135]

Hmm.. Did you donate in an exact multiple of 5? I donated all the money I had left on a card, so it wasn't an even number. Could that be the issue?

[Higurashi]

This is a recurring problem with donations over $5; I've even seen it happen with $10 donations. The first time I told the dev about this was probably some 4 years ago. Unfortunately the problem persists.

We Admins can create new codes, but there's no possible way to prove that you didn't get a code. The only time I've been able to help is if someone got a mail with a code that doesn't work, and that's not the problem I see the most.

[igor135]

Ah, alright. That makes sense. Thanks for the help though!