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guilhermecao

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Password retrieval https://elementscommunity.org/forum/index.php?topic=28699.msg366868#msg366868
« on: July 16, 2011, 04:31:25 am »
Hey, I was wondering, like many other people on this forum, if there is any way to retrieve our passwords by e-mail. I played on kongregate for some time, and then decided to play on the official site, since it has more features, but I didn't save my password for the Elements acc (thought I wouldn't need it, and if I did, I could ask for a retrieval anyways). So I got here and I can't log in, there is no link to recover my password with my username and email, and there are quite a few topics in the forum, unanswered, about the same thing.

In the worst case, I'll just stick to kongregate, but I would really like to play in the official site, and I think we're missing on this link.

Just on a side note, to show how weird this is, there is a link to recover your forum password and even your chat password, but none for the game (at least not in a place I could find). There is, though, a place saying that we give our emails in order to recover our passwords in case we lose them, so I believe there is a way to do so, and I just can't seem to find it.

I would really be happy to hear from someone, even if it's just to say that we can't recover passes and I'll have to start over (but seriously, that would be really weird, considering we can recover our chat password and all xD)

Any help will be greatly appreciated^^


Offline Zeru

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Re: Password retrieval https://elementscommunity.org/forum/index.php?topic=28699.msg368537#msg368537
« Reply #1 on: July 19, 2011, 11:44:00 pm »
You can log in your Kongregate account and look at your password through account info.

guilhermecao

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Re: Password retrieval https://elementscommunity.org/forum/index.php?topic=28699.msg368543#msg368543
« Reply #2 on: July 20, 2011, 12:01:14 am »
In fact, from what I've seen on this forum, this function was once active, but it has been removed some time ago... I checked my account info on kongregate and they had a window to change password, which asked for the old one, but no way to see what the latter was... But thanks for your time, anyways =D

Offline Zeru

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Re: Password retrieval https://elementscommunity.org/forum/index.php?topic=28699.msg368789#msg368789
« Reply #3 on: July 20, 2011, 12:33:27 pm »
I am logged in right now. After pressing "Account Info" I can see my password and e-mail and I can also change my password.

Offline teffy

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Re: Password retrieval https://elementscommunity.org/forum/index.php?topic=28699.msg368825#msg368825
« Reply #4 on: July 20, 2011, 02:45:09 pm »
My elements account is not connected with my kong account, and I can see the password in account info. Maybe it´s different, if the account is connected (plz confirm).
I`m teffy, here - and Ringat on Kongregate

guilhermecao

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Re: Password retrieval https://elementscommunity.org/forum/index.php?topic=28699.msg368852#msg368852
« Reply #5 on: July 20, 2011, 03:35:32 pm »
For some reason, I just went to check and it worked^^ Thanks a lot!

I'm pretty much sure it wasn't like that a few days ago, though... Well, at least I can log into the game now =D

 

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