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nitsudge

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con't log in; password error https://elementscommunity.org/forum/index.php?topic=37510.msg471415#msg471415
« on: March 16, 2012, 01:03:30 pm »
Hi gang,
about 5-6 days ago I started getting the "wrong password" error when trying to log onto my elements account.  I never changed my password so I'm not sure what to do.  I don't see a password recovery option anywhere on the game's home page (I think I put in my email address when I signed up).  I tried emailing game.elements@gmail a couple of days ago but I haven't heard back.  Thoughts, suggestions?
Thanks in advance!!

vicdad999999

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Re: con't log in; password error https://elementscommunity.org/forum/index.php?topic=37510.msg472297#msg472297
« Reply #1 on: March 19, 2012, 01:28:47 pm »
also having this issue, so i changed password sent me a link to follow via email, and still wont allow me to enter the game. says password is incorrect.

nitsudge

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Re: con't log in; password error https://elementscommunity.org/forum/index.php?topic=37510.msg472617#msg472617
« Reply #2 on: March 20, 2012, 01:53:15 pm »
So over a week and no replies to my emails or this thread... I guess my elements career is over  :'(

Offline pikachufan2164

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Re: con't log in; password error https://elementscommunity.org/forum/index.php?topic=37510.msg472626#msg472626
« Reply #3 on: March 20, 2012, 02:45:10 pm »
You've just got to keep waiting. The only person with access to the account database is Zanz, and it might take a while for him to resolve these things.
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vicdad999999

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Re: con't log in; password error https://elementscommunity.org/forum/index.php?topic=37510.msg472630#msg472630
« Reply #4 on: March 20, 2012, 03:00:06 pm »
for some reason mine decided to work this morning about 2 hours ago.

nitsudge

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Re: con't log in; password error https://elementscommunity.org/forum/index.php?topic=37510.msg472931#msg472931
« Reply #5 on: March 21, 2012, 01:23:02 pm »
Oh, thanks Pika, I didn't realize there was only one person who had access.  I'll sit back and hoefully here back from last week's email.

Vicdad; glad to hear you're up and running!

xfs

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Re: con't log in; password error https://elementscommunity.org/forum/index.php?topic=37510.msg476404#msg476404
« Reply #6 on: March 31, 2012, 09:10:39 pm »
hello ppl

today i suddenly cannot log in and i get a "wrong password" message , any ideas?

Offline pikachufan2164

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Re: con't log in; password error https://elementscommunity.org/forum/index.php?topic=37510.msg476509#msg476509
« Reply #7 on: April 01, 2012, 01:30:42 am »
hello ppl

today i suddenly cannot log in and i get a "wrong password" message , any ideas?
Are you sure that you've typed in your password correctly?

If so, then send an email to Zanz at game.elements@gmail.com with a clear explanation of your situation. The forum staff can't help you any further on this matter, as Zanz is the only person with access to the account information database.
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xfs

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Re: con't log in; password error https://elementscommunity.org/forum/index.php?topic=37510.msg476619#msg476619
« Reply #8 on: April 01, 2012, 06:58:19 am »
ty for the adv

email sent already and waiting  :(

Offline Anarkhizt

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Re: con't log in; password error https://elementscommunity.org/forum/index.php?topic=37510.msg484337#msg484337
« Reply #9 on: April 20, 2012, 05:43:41 pm »
hello ppl

today i suddenly cannot log in and i get a "wrong password" message , any ideas?
Are you sure that you've typed in your password correctly?

If so, then send an email to Zanz at game.elements@gmail.com with a clear explanation of your situation. The forum staff can't help you any further on this matter, as Zanz is the only person with access to the account information database.
Have sent a cpl emails now, and have w8ed since beginning of march...still can't get into my Anarkhy acct... kinda upset and disappointed.
I realize Zanz is by himself in this, but I have so many cards on that acct. and can't see how I've done anything wrong.
Even donated a cpl times... oh well, I guess I'll just find somethin else to play, too bad...I really love this game.   :( :( :( :( :(

Offline nitsudge

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Re: con't log in; password error https://elementscommunity.org/forum/index.php?topic=37510.msg1041965#msg1041965
« Reply #10 on: February 13, 2013, 04:51:21 pm »
Was thinking about this game and missing it the other day.  Any news from devlopers on a password recovery option?   I'd love to come back, but my initial pleas for assistance with my account fell on deaf ears...

Offline Elbirn

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Re: con't log in; password error https://elementscommunity.org/forum/index.php?topic=37510.msg1041995#msg1041995
« Reply #11 on: February 13, 2013, 05:32:59 pm »
For reasons that leave me utterly baffled, there still is not password recovery option. :/ I suppose you could try emailing Zanz again? Have you tried logging in since then?
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