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Offline tCnEvermoreTopic starter

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Can't remember login, don't have access to old email https://elementscommunity.org/forum/index.php?topic=47694.msg1050806#msg1050806
« on: March 14, 2013, 01:50:18 am »
Its been a few years since I played.  I cant remember what log in I used on my old account.  Unfortunately, I have changed emails since then, so I cant recover it.  I have A LOT of time invested in my old account, is there anything I can do at this point?

Offline Dm

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Re: Can't remember login, don't have access to old email https://elementscommunity.org/forum/index.php?topic=47694.msg1050808#msg1050808
« Reply #1 on: March 14, 2013, 01:57:38 am »
Usually, when you forget the Login Info, we tell people to E-mail zanz and ask the password again. You forgot the e-mail, so you lost both.

I'm almost sure that it is impossible for you to regain your account info through anyone in this forum right now, since you don't recall the e-mail nor the login info. The best thing we could say right now is for you to try to remember as best as you can. Sorry.

Offline tCnEvermoreTopic starter

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Re: Can't remember login, don't have access to old email https://elementscommunity.org/forum/index.php?topic=47694.msg1050809#msg1050809
« Reply #2 on: March 14, 2013, 01:59:46 am »
I know what the email was.  I just don't have access to it anymore.  Would knowing what the email is help?

p.s.  It wouldn't of been deleted through inactivity right?  It has been a really really long time.
« Last Edit: March 14, 2013, 02:01:59 am by tCnEvermore »

Offline Dm

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Re: Can't remember login, don't have access to old email https://elementscommunity.org/forum/index.php?topic=47694.msg1050811#msg1050811
« Reply #3 on: March 14, 2013, 02:05:00 am »
Well, if your problem is that you can't access the e-mail, I am not sure. If you do recall the e-mail, though, the usual procedure is to e-mail the developer and require the account info -- it can take a while, but you will most likely regain the account info. However, the account info will be sent to the e-mail ; if you can't access that e-mail, then it might be a bit of a trouble to get the info back. But knowing the e-mail is already a great deal, since you can at least ask your account info back.

In that case, I'm not sure of what to do -- You know the e-mail, which means you could theorically get the info back; but since you don't have access to the e-mail, it's odd. Best case, you could possibly ask the info back and explain your situation, receiving the info in a different e-mail. But I'm really not sure in that case; it may or may not be possible. Can't help you any further than that.

Edit: Dunno about inactivity, but my bet is that most likely not -- I have taken long periods of inactivity and have not been deleted.

Offline shadow303

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Re: Can't remember login, don't have access to old email https://elementscommunity.org/forum/index.php?topic=47694.msg1051022#msg1051022
« Reply #4 on: March 14, 2013, 09:48:08 pm »
Not sure what the issue with the old email is, but if you have the same problem there (password lost) maybe - if you didn't already - you could try to access the email through alternative methods, some email services give the possibilities to recover lost passwords by mailing to an alternate email or answering secret questions specified when the account was created.

 

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