*Author

AWDoBaun

  • Guest
Account seems to be reset, sort of? https://elementscommunity.org/forum/index.php?topic=553.msg5314#msg5314
« on: December 15, 2009, 10:09:55 pm »

Is this the only place to ask for technical support?

I was playing all weekend with an account named AWDoBaun, or so I thought, but when I sign on this morning I see the account seems to have only 5 wins and no losses instead of the approx 150 wins 80 losses or so that I remember from Sunday.

I had sent an email to the game.elements@gmail.com address, which is the only contact info I can see in the main game site, but the auto reply seemed to say that was a suggestion box instead of a help queue.

Thanks in advance.


AWDoBaun

  • Guest
Account seems to be reset, sort of? https://elementscommunity.org/forum/index.php?topic=553.msg5315#msg5315
« Reply #1 on: December 15, 2009, 10:09:55 pm »

Yeah I was aware of the connection issues over the weekend, it started near midnight my time the on day and I was aware I had lost some traction. But I was able to sign in and save without the disconnected flickering on Sunday and thought things were fine. But when I signed in today it seemed like the account was back a point arround wednesday.

Evil Hamster

  • Guest
Account seems to be reset, sort of? https://elementscommunity.org/forum/index.php?topic=553.msg5316#msg5316
« Reply #2 on: December 15, 2009, 10:09:55 pm »

The game was having issues with saving last weekend. If you see a red flashing "disconnected" button at the top of the screen, your game wasn't saved the last time it tried. You can click on it to try again normally. But the connection issues from the weekend would have prevented that.

 

blarg: