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Offline dawn to duskTopic starter

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Various people are unable to use the forums https://elementscommunity.org/forum/index.php?topic=64682.msg1266021#msg1266021
« on: July 03, 2017, 07:58:08 am »
A few people (ddevans, Kaempfer and Naii the Baff at the time of this post, though there are most likely more) stating that they cannot connect to the forums and receive an error message.

16777215' for key 'PRIMARY'

EDIT: Issue isn't browser related

« Last Edit: July 04, 2017, 06:28:33 am by dawn to dusk »

Offline Vineroz

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Re: Various people are unable to use the forums https://elementscommunity.org/forum/index.php?topic=64682.msg1266042#msg1266042
« Reply #1 on: July 04, 2017, 06:45:05 am »
[detectivemode]

From the looks of it, it is clearly a database issue.

'16777215' for key PRIMARY <--- indicates that the primary field in a certain database table has overflowed, i.e. too many entries.

Only a selection of members are having this problem, which means the database table is only used when those members logged in.

AveragePotato is not working in chat, so this could be related.

[/detectivemode]
« Last Edit: July 05, 2017, 01:05:57 am by Vineroz »
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Offline Naii_the_Baf

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Re: Various people are unable to use the forums https://elementscommunity.org/forum/index.php?topic=64682.msg1266047#msg1266047
« Reply #2 on: July 04, 2017, 09:32:26 pm »
Managed to get to forums. However, it seems that this only happens with my house's internet as I've been able to log in in most other places.  Maybe it's my ISP, though: my father is the one who provides it so most of my family has the same ISP, and on several of those places I have been somewhat unable to use the forums.

EDIT: Proxies work to access forums, too.
« Last Edit: July 06, 2017, 04:01:10 am by Naii_the_Baf »
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Offline kaempfer13

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Re: Various people are unable to use the forums https://elementscommunity.org/forum/index.php?topic=64682.msg1266048#msg1266048
« Reply #3 on: July 04, 2017, 09:37:55 pm »
Its not related to forum Account for I can login on phone but not on PC, which makes typing annoying.
Important to note is that it says duplicate entry for primary Key. (For everyone affected, but only unaffected people posted obv). It's also not related to Browsesr or location. About half the devices are affected
« Last Edit: July 04, 2017, 09:39:27 pm by kaempfer13 »
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Offline UTAlan

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Re: Various people are unable to use the forums https://elementscommunity.org/forum/index.php?topic=64682.msg1266061#msg1266061
« Reply #4 on: July 06, 2017, 03:51:00 pm »
Screenshot of the issue would be helpful, but I'll start looking into this now.

EDIT: I think I found the issue, but I'm having trouble connecting to the database from this computer. Messaging anti - hopefully this will be resolved soon.
« Last Edit: July 06, 2017, 04:55:51 pm by UTAlan »

Offline UTAlan

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Re: Various people are unable to use the forums https://elementscommunity.org/forum/index.php?topic=64682.msg1266063#msg1266063
« Reply #5 on: July 06, 2017, 05:12:45 pm »
Double-post to say that this should now be fixed. Please confirm if you were having this issue and 1) it still exists, or 2) it is now working. Thanks!

Offline Jackanory

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Re: Various people are unable to use the forums https://elementscommunity.org/forum/index.php?topic=64682.msg1266065#msg1266065
« Reply #6 on: July 06, 2017, 07:52:03 pm »
Yes, was an issue but now working again, thanks  :)
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Offline kaempfer13

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Re: Various people are unable to use the forums https://elementscommunity.org/forum/index.php?topic=64682.msg1266066#msg1266066
« Reply #7 on: July 07, 2017, 12:42:02 am »
well, you see taking a screenshot from one device, sending it to another, then post it there (whilst struggling with typing on mobile) seems like a lot of work for a site with plain text.

Issue is fixed for me now!
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Offline ddevans96

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Re: Various people are unable to use the forums https://elementscommunity.org/forum/index.php?topic=64682.msg1266124#msg1266124
« Reply #8 on: July 09, 2017, 07:04:44 am »
Fixed for me too, thanks UT
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Re: Various people are unable to use the forums https://elementscommunity.org/forum/index.php?topic=64682.msg1266129#msg1266129
« Reply #9 on: July 09, 2017, 03:27:13 pm »
fixed
Every time a graboid evolves, an elemental gets his wings.
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anything
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