Chat Account Banned And Cant Get it Back Using SG's Method Mentioned

[dexterkwan]

Apparently, i think my whole house is banned. i can go on my forum and elements account, but the problem is, i cant go on chat.(No Tourneys.. ) i tried on another computer in my house but it does not work. anyone else had this problem before?

[Scaredgirl]

Chat is separate from the game and the forums.

What has happened here is that you have been banned from chat. Do you have idea why that could have happened?

Most likely your chat ban is short, and you should be able to login again very soon. If you continue to have this problem, please let me know.

[dexterkwan]

Well, Actually, i have this problem for more than a week already. i thought it was some bug at first. knowing that tourneys still continue, i know that is not a bug. all 3 computers in my house also cant go in the internet.  chatroom.
     

[Scaredgirl]

Well, Actually, i have this problem for more than a week already. i thought it was some bug at first. knowing that tourneys still continue, i know that is not a bug. all 3 computers in my house also cant go in the internet.

What is the problem specifically? What is happening and what is not happening? If your internet connection doesn't work, that doesn't mean you are banned from the chat, it means that your internet connection doesn't work.

[dexterkwan]

they just said:
"You have been banned!"

thats all other than the background.

Well, Actually, i have this problem for more than a week already. i thought it was some bug at first. knowing that tourneys still continue, i know that is not a bug. all 3 computers in my house also cant go in the internet.

What is the problem specifically? What is happening and what is not happening? If your internet connection doesn't work, that doesn't mean you are banned from the chat, it means that your internet connection doesn't work.

                                                                                                                           chatroom.
Sorry, what i meant to say is:"all 3 computers in my house also cant go in the internet.