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Scaredgirl

  • Guest
after about 26 hours of downtime, forums are back up! https://elementscommunity.org/forum/index.php?topic=2799.msg23446#msg23446
« on: February 04, 2010, 05:11:25 pm »
As you can see, the forums are back up.

I had to do an "emergency upgrade" to my hosting plan because this forum was using way too much CPU and our hosting provider didn't like that. In fact we were using 3 times the amount that is allowed and it kept growing.

It's difficult to say what the real problem was. It probably a combination of one or more of these:

- too many forum modifications that use heavy php scripts
- bugged forum modification
- too many simultaneous users
- something mysterious

We might never know for sure, but whatever it was it shouldn't be a problem anymore.

The migration from the old server to the new one took way longer than I had expected. This was because there were multiple unforeseeable obstacles in the way. An issue after and issue.. it was incredible. Also time difference between Europe and US didn't help. I'm pretty sure the lone "24/7 support guy" was sleeping most of his shift last night. :)

I removed some of the modifications that we probably don't need so that the migration would go smoother. Some of those mods might come back at a later date.

This new server is still on beta mode so some crashes etc. might happen, but the good news is that I'm here to fix them if they do.

Please accept my humble apology. Long downtimes like this shouldn't happen and I take full responsibility for it. I can only assure that it won't happen again.

Feel free to ask any questions.

Daxx

  • Guest
Re: after about 26 hours of downtime, forums are back up! https://elementscommunity.org/forum/index.php?topic=2799.msg23449#msg23449
« Reply #1 on: February 04, 2010, 05:14:49 pm »
Thanks Scaredgirl for working to get the forum running again. I think I speak for all of us when I say that we appreciate the effort you've put in to keep this running.

CB!

  • Guest
Re: after about 26 hours of downtime, forums are back up! https://elementscommunity.org/forum/index.php?topic=2799.msg23495#msg23495
« Reply #2 on: February 04, 2010, 06:37:38 pm »
Please accept my humble apology. Long downtimes like this shouldn't happen and I take full responsibility for it. I can only assure that it won't happen again.
Shoot, don't sweat it.  I remember when Zanz had all kinds of problems with the server hosting the game staying up.  Elements has gotten really big, really fast, and these unexpected downtimes are bound to happen.  Even Google goes down from time to time.  And if anybody is expecting an apology from you, then they haven't been around long enough to see how hard you've worked on everything.  +karma for the forum being down only 1 day.  And keep up the good work... :)

Scaredgirl

  • Guest
Re: after about 26 hours of downtime, forums are back up! https://elementscommunity.org/forum/index.php?topic=2799.msg23499#msg23499
« Reply #3 on: February 04, 2010, 06:53:40 pm »
Please accept my humble apology. Long downtimes like this shouldn't happen and I take full responsibility for it. I can only assure that it won't happen again.
Shoot, don't sweat it.  I remember when Zanz had all kinds of problems with the server hosting the game staying up.  Elements has gotten really big, really fast, and these unexpected downtimes are bound to happen.  Even Google goes down from time to time.  And if anybody is expecting an apology from you, then they haven't been around long enough to see how hard you've worked on everything.  +karma for the forum being down only 1 day.  And keep up the good work... :)
Thanks.

By the way.. does this mean that if the forums are down for 2 days I get +2 Karma? :)

Tea is good

  • Guest
Re: after about 26 hours of downtime, forums are back up! https://elementscommunity.org/forum/index.php?topic=2799.msg23526#msg23526
« Reply #4 on: February 04, 2010, 08:27:40 pm »
Forums are back up and I can finally find the Karma button! This must be a good day. +1 karma for putting elements back up in 26 hours, i would have procrastinated.  :D

PuppyChow

  • Guest
Re: after about 26 hours of downtime, forums are back up! https://elementscommunity.org/forum/index.php?topic=2799.msg23568#msg23568
« Reply #5 on: February 06, 2010, 05:36:58 am »
Good job getting the forum back up and running, but...

needz moar chat.

Scaredgirl

  • Guest
Re: after about 26 hours of downtime, forums are back up! https://elementscommunity.org/forum/index.php?topic=2799.msg23579#msg23579
« Reply #6 on: February 06, 2010, 08:27:30 am »
Good job getting the forum back up and running, but...

needz moar chat.
Chat works here: http://elementscommunity.org/forum/chat/ (http://elementscommunity.org/forum/chat/)

That link on the navigation is bugged.

Scaredgirl

  • Guest
Re: after about 26 hours of downtime, forums are back up! https://elementscommunity.org/forum/index.php?topic=2799.msg23580#msg23580
« Reply #7 on: February 06, 2010, 08:58:53 am »
Good job getting the forum back up and running, but...

needz moar chat.
Chat works here: http://elementscommunity.org/forum/chat/ (http://elementscommunity.org/forum/chat/)

That link on the navigation is bugged.
Ok, they both work now.

Offline Boingo

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Re: after about 26 hours of downtime, forums are back up! https://elementscommunity.org/forum/index.php?topic=2799.msg23824#msg23824
« Reply #8 on: February 07, 2010, 02:53:58 am »
Please accept my humble apology. Long downtimes like this shouldn't happen and I take full responsibility for it. I can only assure that it won't happen again.
I know this has been posted before, but no apologies necessary or accepted!  You're doing a fantastic job keeping this running--the burdens that come from such a popular game/popular forum are simply the price of success.

+1 Karma to you (at this point, 52 for you is appallingly low in my opinion....)
Bring back Holy Cow!

 

anything
blarg: